Shipping Policy

Refusal of Delivery
If a package is refused for delivery, the customer will be responsible for actual shipping charges incurred by DOMINO SAM. Once we receive the package back, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. This does not apply to packages that appear to be damaged in shipping.

Incorrect Shipping Address Provided
Packages that are returned or shipped with an incorrect address provided by the customer will be subject to additional shipping charges. Orders that are later cancelled due to an incorrect address provided by the customer are also subject to actual shipping charges. Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. Requests for packages to be shipped again will be subject to actual shipping charges.